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Cengage Wins NorthFace ScoreBoard Award for Customer Service Excellence

Positive customer ratings lead to national recognition ahead of Cengage Unlimited launch

BOSTON, April 30, 2018 – Cengage, an education and technology company, has been recognized with a NorthFace ScoreBoard AwardSM for achieving excellence in customer satisfaction and loyalty in 2017. The award is presented annually by Customer Relationship Management Institute (CRMI) LLC, a recognized expert in developing and implementing customer and employee experience management strategy programs. … Read more